Shipping policy

Shipping Policy for Digital Products

Effective Date: 1 Dec 2024

At Qbiz.AU, we exclusively sell digital products and services such as business templates, guides, checklists, advisory services and more. As all our products are delivered electronically, no physical shipping is involved. Below are the details of our shipping policy:

Delivery Process

  • Once your purchase is completed, you will receive an email with a download link for your product.
  • The email is sent to the address provided during checkout, and the download link will be available immediately after payment confirmation.

Delivery Timeline

  • Most customers receive their download link within a few minutes of completing their purchase.
  • In rare cases, delivery may take up to 30 minutes due to system processing.
  • Online advisory services are scheduled at a mutually suitable time.

What to Do If You Don’t Receive Your Product

If you do not receive your download link within 30 minutes of purchase, please:

  1. Check your email’s spam or junk folder.
  2. Verify that the email address provided during checkout is correct.
  3. If the issue persists, contact us immediately at info@qbiz.au, and we will assist you promptly.

No Physical Shipping

Since all our products are digital, no physical shipping or delivery fees apply. Please ensure you download and save your files upon receipt.

Support and Questions

For any questions or concerns regarding your digital download, please email us at info@qbiz.au. Our support team is here to help!

Thank you for choosing Qbiz.AU. We are committed to providing high-quality digital resources to support your business success.

Warm Best regards,
The Qbiz.AU Team